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One operations console for products, approvals and customer service

Operations configures and tests a product and a second officer approves it; every sensitive action goes through one approval queue and is written to an audit trail with user, time and before and after values.

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Capabilities

Configure and approve products
Set up, test and approve a product without a code release.
One approval queue
Four-eyes approval with SLA timers on the actions the institution selects.
Fine-grained permissions
Roles and permissions down to individual actions.
Customer 360
A customer's accounts, financing, documents and requests on one screen.

Used by

  • Central operations
  • Branch managers
  • Customer service
  • Finance and audit

Frequently asked questions

Does a new product need a developer?
No. Product rules are set in the console and approved by a second officer.
What does the audit trail record?
User, time and before and after values for every command.

Other products

Start with a two-hour discovery session

With your business, finance, IT and Shariah teams, we select the modules, the first product line and the pilot's exit tests.

Book a discovery session