Intrados
Answers staff questions on policies, product rules and circulars in Arabic and English, cites every answer to the source clause, and keeps superseded versions searchable.
AI services
AI services are optional modules that sit beside the platform. They run in the institution's own environment or in-country cloud, read from neotra only through governed APIs, and keep a log of every prompt, answer and action for audit.
Answers staff questions on policies, product rules and circulars in Arabic and English, cites every answer to the source clause, and keeps superseded versions searchable.
Detects and redacts personal and confidential data, such as names, national numbers and account numbers, before any text reaches an AI model.
Supervised AI agents for defined back-office tasks, such as KYC file review, credit memo drafting and reconciliation exception triage; a staff member approves every action an agent proposes.
Reads Arabic and English KYC and financing documents into structured fields for the onboarding and origination workflows.
With your business, finance, IT and Shariah teams, we select the modules, the first product line and the pilot's exit tests.